Privacy Policy

Last updated: January 15, 2026

This Privacy Policy explains how Your AI Assistant ("we", "us", "our") collects, uses, and protects personal data when you use our website and services (the "Service").

If you have any questions, you can contact us at: rzsolt17@gmail.com

1. What Data We Collect

Depending on how you use the Service, we may collect:

1.1 Account & Identity Information

  • Name (if provided)
  • Email address
  • Login identifiers (e.g., authentication provider IDs)

1.2 Customer Communication Data (WhatsApp / Messenger)

If you connect WhatsApp Business Platform or Facebook Messenger to the Service, we may process:

  • Message content sent to and from your connected business account/page
  • Sender identifiers (e.g., phone number, page-scoped user ID)
  • Timestamps and message metadata (delivery status, message IDs)
  • Attachments (only if your integrations allow it)

1.3 Business Information (Entered by You)

  • Business name
  • Services offered
  • Pricing details and quote information
  • Customer requests and job details

1.4 Technical & Usage Data

  • IP address (for security and fraud prevention)
  • Device/browser information
  • Basic analytics and performance logs

2. How We Use Your Data

We use data to:

  • Provide and operate the Service
  • Generate quotes and automated responses using AI
  • Send messages on your behalf (when you connect WhatsApp/Messenger)
  • Improve the Service and diagnose issues
  • Prevent abuse, fraud, and unauthorized access
  • Comply with legal obligations

3. AI Processing and Automated Decisions

Our Service uses AI to help automate and draft responses such as:

  • Quote replies
  • Customer support messages
  • Follow-up messages
  • Review request messages

You remain responsible for reviewing, approving, and using generated content, unless you explicitly enable automated sending features.

4. Connected Services (Meta / WhatsApp / Messenger)

When you connect Meta products (WhatsApp Business Platform / Messenger), we may receive and process data required to:

  • Read and respond to messages
  • Send notifications or customer support replies
  • Maintain integration settings (tokens, webhook configuration)

We only request the permissions required to deliver the Service functionality.

5. Emails (Resend)

If we send you service emails (e.g., onboarding, notifications, account messages), we may use an email delivery provider such as Resend to deliver those emails. Email delivery providers may process email addresses and message metadata to deliver email successfully.

6. Data Sharing

We do not sell your personal data.

We may share data only with:

  • Service providers (e.g., hosting, database, email delivery, analytics) necessary to run the Service
  • Meta platforms (WhatsApp/Messenger APIs) as required for integration functionality
  • Legal authorities if required by law or to protect rights and security

7. Data Storage and Security

We store service data using secure infrastructure providers (for example, databases such as Supabase).

We take reasonable security measures to protect personal data, including:

  • Access controls
  • Encryption in transit (HTTPS)
  • Monitoring and logging for security events

No method of transmission or storage is 100% secure, but we work to protect your data using industry-standard practices.

8. Data Retention

We retain data only as long as needed to:

  • Provide the Service
  • Comply with legal obligations
  • Resolve disputes and enforce agreements

You may request deletion of your data by contacting us.

9. Your Rights

Depending on your location, you may have rights to:

  • Access your personal data
  • Request correction or deletion
  • Object to certain processing
  • Request data portability

To request changes, contact us at: rzsolt17@gmail.com

10. Cookies

We may use cookies or similar technologies to:

  • Keep you signed in
  • Improve performance
  • Understand basic usage patterns

You can control cookies through your browser settings.

11. Children's Privacy

Our Service is not intended for children under 13, and we do not knowingly collect data from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new "Last updated" date.

13. Contact Us

If you have questions about this Privacy Policy or data handling, contact:

rzsolt17@gmail.com

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